I am a PhD student advised by Dr. Seth Guikema in the Industrial and Operations Engineering department at the University of Michigan. I research methods to model complex systems for understanding and addressing urban resilience, particularly via transportation applications. I believe equitable access to opportunities and resources is key to climate change adaptation, disaster mitigation, and sustainability. I seek to evaluate and design infrastructure solutions that address disparities in access to enable resilient communities.
Accessibility involves not only reasonable travel time between places, but the availability of services when demanded within that reasonable travel time. When it comes to healthcare, this demand can be recurring or urgent and lack of access puts patients at risk. This project seeks to present a more holistic approach for identifying areas with poor access to healthcare based both on the supply of healthcare provision and the ability to reach that provision for the Detroit metropolitan area. OpenTripPlanner's routing tool enables large scale travel time evaluation by travel mode between origins and health care providers, the locations of which are available through the CMS National Provider Index Database. Using these openly available resources as well as Texas A&M University Geoservices for all geocoding, this project will assess Detroit MSA populations' access to healthcare providers by evaluating the ratio of providers to population at varying time intervals. This access metric will be evaluated by travel mode to show how access differs for drivers versus transit-dependent populations.
Working in the Humanitarian Logistics lab at Northwestern University under Professor Karen Smilowitz, I developed a partnership for supporting operations at the American Red Cross in Greater Chicago. In my first few months of research, I immersed myself in the organization’s disaster response processes and data, which empowered me to identify improved volunteer engagement as a strategy to increase disaster response rates. I initiated an innovative human-centered approach to detect metrics for better response outcomes. These metrics involved descriptive analytics for measuring engagement based on sparse and disparate data sources, from which I developed quantitative methods for balancing conflicting objectives of the organization to serve both clients and volunteers. I designed models that could predict volunteers’ responses, indices for reliability, and a dynamic scheduling platform to incorporate these algorithms with the volunteer user interface. This research culminated in a presentation at the INFORMS 2014 annual meeting as a finalist in the Doing Good with Good Operations Research student paper competition, where my team won second place, competing primarily against Ph.D. students. I am most proud of the partnership I cultivated between Northwestern and the Red Cross, continued through the interdisciplinary course “Analytics for Social Good” taught by Professor Smilowitz, which offers opportunities for students to learn tools for implementing creative ideas for social impact.
Graduate Certificate in Urban Informatics
Minors in Religious Studies and Transportation & Logistics
Hobbies include (but are not limited to) skiing, walking around cities, running in the woods, dancing to live music, hanging in public libraries, yoga-ing, making maps, going to the movies alone, playing viola in community groups, listening to podcasts, backpacking, reading fiction, and making custom playlists for friends 🙃.